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DreamMaker Franchisee's Exceptional Customer Service Spotlight

At DreamMaker Bath & Kitchen, “we believe in superior service to our customers, our community and to each other as members of the DreamMaker team” (DreamMaker’s Code of Values™). Our remodeling franchise opportunity offers time-tested systems and training to business owner to help them be successful. We have learned one of the most effective ways to be successful is to make a good name for your business, which begins with how your customers are treated. That is why our franchisees provide their clients with an enjoyable, world-class remodeling experience. We are proud of the work that DreamMaker Bath & Kitchen owners have done, and we would like to share some of the encouraging words from a satisfied customer.

Steve E

DreamMaker Bath & Kitchen of Greater Fredericksburg

Franchise Owner: Steve Everett

Kitchen and Dining Room Remodel

Project Completed: December 1, 2019

“We loved working with DreamMaker. We had a pretty clear idea of what we wanted our kitchen and dining area to look like but were unsure if it was going to be possible and what materials should be used. Mr. Everett listened closely to what we wanted and delivered in every aspect. He was able to rearrange our kitchen so that the flow is much better and provided us with custom built-in shelves and bench. He not only pointed us in the right direction for the big things like counter-tops, but also for the backsplash, drawer pulls, and lighting fixtures. All our work was done efficiently, and Mr. Everett's team went above and beyond whenever an unexpected problem occurred. I am confident that all the work was done thoroughly and that I will not have any problems in the foreseeable future. The same team arrived promptly at my house every day and worked diligently so that the job was done in the time frame originally quoted to us, despite some additional plumbing work that was necessary. Because the same workers were in my house every day, I felt comfortable coming and going and knew that my house was in good hands. If I ever had a question or concern about anything, I would text Mr. Everett and he would always get back to me very quickly, even on the weekends or at night. He was also very quick to come to the house if anything was ever needed. I have not experienced such great customer service with any other company. The materials used for our new kitchen are beautiful, and I feel that we had everything done for a very fair price. I would highly recommend DreamMaker Bath & Kitchen because of their ethics in every regard. Their goal is to make your remodeling job as easy for you as possible while providing you with a quality product that you will love.”

Shannon Shaw

Customer of DreamMaker Bath & Kitchen of Greater Fredericksburg

 

If you are ready to start a remodeling business with time-tested systems that could help you succeed, then consider DreamMaker Bath & Kitchen. We have created systems and processes that help business owners stand out to their clients. Click the button below to get more information about what our remodeling franchise opportunity has to offer.

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