Culture and sense of purpose guide how any DreamMaker franchise does business
As a faith-based franchise, DreamMaker Bath & Kitchen believes in treating everyone with integrity and respect. Our Code of Values™ is biblically based and is the central tenant of how we conduct business. It informs how we treat our bathroom and kitchen remodeling franchisees, and we expect that it also informs the way customers are treated.
DreamMaker President and Chief Stewarding Officer Doug Dwyer describes our Code of Values as treating and serving one another like family, not only our immediate and extended families, but our business, customer, and community families as well. When we serve everyone we meet and do business with in this manner every day, giving them our absolute best, we are truly a company people want to work with.
For this reason, our faith-based franchise has established a system to ensure our Code of Values remains an active and core part of our business. Even throughout all of our years of growth, we have not strayed from these tenants. We do not just speak about the importance of our Code of Values—we live them.
We know that perfection is not possible, but we do expect our franchisees to be open to respectful and constructive feedback if our faith-based franchise’s Code of Values is not upheld.
Our Code of Values™
As a faith-based franchise, DreamMaker Bath & Kitchen believes in treating everyone with integrity and respect. Our Code of Values is biblically based and is the central tenant of how we conduct business.
- in superior service to our customers, our community and to each other as members of the DreamMaker team.
- in counting our blessings every day in every way.
- success is the result of clear, cooperative, positive thinking.
- that loyalty adds meaning to our lives.
- management should seek out and recognize what people are doing right, and treat every associate with respect.
- challenges should be used as learning experiences.
- our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.
- in the untapped potential of every human being. Every person we help achieve their potential fulfills our mission.
- we must re-earn our positions every day in every way.
- in building our country through free enterprise system. We demonstrate this belief by continually attracting strong people to the DreamMaker team.
Our Code of Values shines through in every aspect of our faith-based franchise business. We live these values by putting the following at the heart of our work:
- treating others as we would like to be treated.
- listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- responding in a timely fashion.
- speaking calmly and respectfully, without profanity or sarcasm.
- acknowledging everyone as right from their own perspective.
- making only agreements we are willing, able and intend to keep.
- communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- looking to the system for correction and proposing all possible solutions if something is not working.
- operating in a responsible manner: “above the line…”
- communicating honestly and with purpose.
- asking clarifying questions if we disagree or do not understand.
- never saying anything about anyone that we would not say to him or her.
- continuously striving to maximize internal and external customer loyalty.
- making our best effort to understand and appreciate the customer's needs to every situation.
Having Fun in the Process!
DreamMaker Corporate’s Vision & Mission
Our Vision Statement:
To serve and enrich peoples’ lives with dignity, excellence, humility and respect, while encouraging and inspiring others to do the same.
Our Corporate Mission:
To glorify God;
To be faithful stewards;
To positively impact lives.
DreamMaker franchise owners are a strong community. They consistently care for and strive to help one another succeed.
If you are interested in exploring whether this bathroom and kitchen remodeling franchise opportunity is a great fit for you and your family, contact our team today.