President and Chief Stewarding Officer
Doug Dwyer is President and Chief Stewarding Officer of DreamMaker Bath and Kitchen and has led the company since 1997. He purchased DreamMaker in 2003 from Theresa Dwyer. His management expertise includes overseeing all of DreamMaker’s franchise opportunities for sale, operations, franchise development and support, marketing development, national accounts, and warehousing.
He was named 2004 Remodeler of the Year by Professional Remodeler. Under his leadership, DreamMaker has won repeated inclusion among Remodeling’s Big 50 and Top 100 firms, Qualified Remodeler’s Top 500, and Entrepreneur’s Franchise 500. He is actively involved in the National Association of the Remodeling Industry and has served in many leadership roles. Doug also is a member of the National Kitchen and Bath Association and the National Association of Home Builders Remodelers (NAHB).
He is a speaker at remodeling, home construction, franchising, and general business meetings. He has addressed audiences at the Southern Building Show, the Remodelers’ Show, International Franchise Association conventions and Baylor University’s FastTrack Entrepreneurial Program graduation. He and his family live in Waco, TX.
Amy Mosley has been with DreamMaker since 2001 and oversees franchise support and internal operations, including franchise training. During her tenure with DreamMaker, she has served several times as a board member and chair various committees for the National Association of the Remodeling Industry (NARI).
Having served on NARI’s Bylaws and Ethics Committee as well as the Finance Committee, Amy is currently serving as the chair of the Membership Committee and is also a member of the Board of Directors. She served as a judge for four years in NARI’s National Contractor of the Year competition and has received a NARI President’s Award for her contribution to the association. She also has been a speaker at the national Remodeling Show.
Amy has served as a board member and marketing and communications committee chair for the National Kitchen and Bath Association, holds a Certified Aging-in-Place Specialist designation from the National Association of Home Builders and is a Certified Franchise Executive.
A graduate of Baylor University, Amy has more than 20 years of experience in marketing and franchising and has held positions with multi-unit retailers such as Pier 1 Imports and Chief Auto Parts (now part of AutoZone). She makes her home in Waco with her family.
John McCue started at DreamMaker Bath & Kitchen in February 2011. As a franchise recruiter, John helps find potential franchisees who are not only interested in our franchise opportunities for sale, but who also align with our goals and values. He guides prospective franchise candidates through the mutual evaluation process toward becoming a DreamMaker franchise.
John retired as a lieutenant colonel from the U.S. Army where he served as a helicopter pilot during the Vietnam War. He earned a bachelor’s degree in aviation science and a master’s degree in management.
He and his wife, Gloria, have been married 50 years. They have three children and 10 grandchildren.
When he’s not working at DreamMaker, John plays with the grandchildren, relaxes in the pool, golfs and shops with his wife.
Kristi was first welcomed to the DreamMaker team in April of 2022 and serves as Executive Assistant. In this role she works to assist Doug with various DreamMaker events as well as day-to-day administrative tasks and projects.
Before joining DreamMaker, Kristi worked as the office manager for a water supply corporation for six years, and prior to her time there worked for a commercial sign and lighting company. She also has experience in retail management and sales.
When not working, you might find Kristi in the audience of one of her kids’ various extracurricular activities or attending church with her family. She also thoroughly enjoys crocheting and making items for her friends and family.
Corporate Accountant & Contract Administrator
Carly Kennett joined the DreamMaker team in October 2016. As the Corporate Accountant, Carly is responsible for the day to day financial operations for DreamMaker’s corporate office. She assists our legal counsel with contracts and legal compliance. Carly is tasked with wearing several different hats within the DreamMaker organization.
Carly earned her B.A. in Psychology from the University of Texas at Dallas in 2007. After entering the working world for several years she returned to complete her Master’s in Business Administration at Tarleton State University in 2013.
Carly and her husband Drake live in Dallas and are the proud parents of two little boys, Logan and Declan. They are also avid dog lovers and have a 4-year-old Belgian Malinois, Behr. In their spare time, you will find them chasing around a toddler or trying to catch up on sleep! They also enjoy sneaking off to the movies when they can find someone crazy enough to watch their little ones.
Consultant of Franchise Technology Innovations
Conway joined the DreamMaker team in December 2018, managing projects that innovate or update DreamMaker’s integrated technology systems for use by franchisees.
Following 15 years in ordained ministry, Conway worked for The Container Store. During his last 6 years there, Conway worked in the corporate office, supporting technology and systems used by the company and its stores across the country. Conway most recently worked for PDI Software, implementing and supporting an ERP software solution for the convenience retail and wholesale petroleum industry. Conway brings years of experience to DreamMaker.
When you don’t see Conway working with DreamMaker technology, you can find him either reading a good book, watching movies, traveling, or at a Baylor Bears athletic game.
Conway grew up in St. Louis and will always remain a St. Louis Cardinals fan.
Devin joined the DreamMaker team in May of 2021 and serves as Marketing Director. Prior to his role at DreamMaker, Devin was the Co-Founder & Executive Director of Franchise Services at FirstLight Home Care Franchising where he and his father, Jeff, built the franchise brand from inception to over 200 markets across 35 states and Canada in an 11-year span. Devin utilizes his passion and expertise in franchise marketing to support the success of franchisees and the DreamMaker brand.
When Devin is not driving the marketing success of DreamMaker, you will likely find him playing pick-up basketball games or hanging out with his wife, Jessica and their four children, Liam, Sullivan, Brooks and Maggie.
Brittany joined the DreamMaker team in April 2022 and is an integral part of the marketing team as Marketing Coordinator. Her role includes managing the DreamMaker Brand and assisting with both Consumer/Franchise Marketing and Franchise Recruiting Marketing.
Prior to her role at DreamMaker, Brittany has enjoyed agency experience in various roles of recruiting, copywriting, and digital marketing roles.
Brittany loves to travel and camp outdoors, but also enjoys spending time in her kitchen cooking and baking. She also has an interest in writing and always loves a good book.
Digital Marketing Specialist
Taylor Christie originally joined the DreamMaker team in August 2019 as the Marketing Intern and was promoted to Local Franchise Marketing Specialist in March 2021. In January of 2022, Taylor was promoted again to Digital Marketing Specialist.
Taylor works closely within the DreamMaker network to train franchisees, gather marketing performance metrics, and ensure consumer marketing programs are running successfully. She is also responsible for assisting in the implementation of new marketing systems, monitoring the development of ad collateral, assisting in brand management, and facilitating franchisees’ marketing requests.
Taylor earned her B.A. in Marketing with a minor in French from Baylor University in 2021. She also has several years of diverse marketing experience, having studied and worked in three different countries including France, Switzerland, and the Czech Republic. Her international experience has made her knowledgeable on industry-specific trends and on delivering value across multiregional markets.
When she’s not supporting the marketing team, Taylor is an avid cyclist and enjoys spin class. She is based in Sydney, Australia and is keen to travel when given the chance.
Marketing Project & ROS Coordinator
Abi Baurer originally joined the DreamMaker team as the Corporate Intern in August 2019, and was promoted to Marketing Project & ROS Coordinator in May 2022. In this role, Abi is responsible for supporting the marketing and communication efforts of the corporate team and franchisees to strengthen the DreamMaker brand. She assists in the implementation of marketing systems, communications strategies, data collection and reporting, and assists in brand management.
Abi completed her B.A. in Marketing with a minor in Psychology from Tarleton State University in 2022. When she’s not assisting the DreamMaker Team, she loves to spend time outside in the sunshine with her dogs and her fiancé, and is excited to get married in the Colorado mountains in July. She’s also a coffee and tea enthusiast, and you can usually find her at a local coffee shop with a cozy window seat.
Joaquin Erazo joined the DreamMaker team in March 2015 as its Marketing Strategist. With more than 25 years of experience in marketing and a master’s degree in business administration (MBA), Joaquin is a recognized marketing expert.
In 2012, he was recognized by Qualified Remodeler as one of the “Top 25 social media experts who get it.” Over the last 14 years, he served as Chief Marketing Officer for Case Design/Remodeling, Inc. in the Washington, D.C., market and was instrumental in taking it from a $13 million local company to more than $52 million in gross sales. Prior to Case, he led marketing teams in the software industry, banking and in a national trade association. In March 2013 he launched Marketing Wing, LLC.
At DreamMaker, Joaquin covers strategic marketing development, project management and works closely with new franchisees and establishing their first-year marketing plan.
“I’m humbled and excited to be a small part of the DreamMaker brand,” said Joaquin. “I’ve been impressed with the business savvy, character and integrity of every franchisee I’ve met. Coupled with creative designs, proven processes and quality craftsmanship; I have no doubt our marketing will resonate and attract the best prospects in each local market.”
Joaquin and his family live in Leesburg, Virginia.
Senior Franchise Coach
Dale Ressler is our Senior Franchise Coach, overseeing and leading the Coaching Department, develop training systems and coach franchisees to engage DreamMaker business systems successfully and profitably. He holds an EPA Lead Certification as well as an Aging in Place certification and is a Pennsylvania-licensed Home Improvement Contractor.
When he’s not being a franchise coach, Dale enjoys drag racing with his dragster. He also is a volunteer chaplain with Racers for Christ serving NHRA Drag Racing. A licensed paramedic, Dale is president of the board of directors for EMS Organization with 69 employees.
Dale earned a Moody Bible Institute diploma. He and his wife, Bobbi, have been married for more than 30 years. Their son and daughter are both married but live in the local area. “I love hanging out with my kids and their spouses,” he said.
Jesse joined the DreamMaker team in October of 2018 and has enjoyed over 40 years of residential new home and remodeling construction experience. He has successfully developed multi-family projects, operated his own remodeling business, served as an FHA Compliance Inspector/203k Consultant, and has worked as an Account Manager and Director of Production with several multi-million dollar design-build firms in the Atlanta market since 1998. Jesse also offered consulting services to contractors in the Atlanta area assisting them with system and process development.
Jesse has been an active member of the National Association of the Remodeling Industry (NARI) since 1994 and served in several leadership positions in the NARI Atlanta Chapter. He was also very involved at the National level and served on the Board as Chair of the Education, Membership Committee and served on the Certification Board of NARI. He is a Master Certified Remodeler and Universal Design Certified Professional. Jesse gave back to the community serving as a member of the Advisory Board to the Construction Management program at Gwinnett Technical College up through 2018. He gave talks to construction and design program students on the values of working in the remodeling industry. Before joining DreamMaker Jesse served as the Executive Director of the NARI Atlanta Chapter.
Jesse and Maggie are empty nesters and enjoy traveling, cooking, gardening, real estate investing, volunteering, and visiting with friends, family, and Jesse’s three grown children. Jesse enjoys music and relaxes playing guitar, hiking, and reading a variety of fiction novels.
Steve enjoys over 23 years of experience in the franchise industry. He has successfully developed cross-functional consensus and directed needed change for franchise organizations; thereby, increasing revenue, efficiency, and profits with proactive business management approaches connecting people, spearheading strategies, and continuously enhancing operations.
Steve has owned his own residential remodeling business and has served as Director of Operations for the franchisor Aamco Transmissions, Inc. He has also served as Vice President of Operations, Merchandising and Integration for Floor Coverings International corporate. He is currently Owner and President of Duke & Duke Consulting, Inc, specializing in assisting clients with finding the proper franchise system which matches their personal and financial goals. He also assists emerging franchises with operational support. Steve is Caliper Assessment certified and possesses overwhelming experience in strategic planning, operations oversight, performance improvement, franchise evaluation, business development and brand strategy.
Steve and his wife Ashley have been married for 28 years and they have three daughters. Steve is active in his church, local community, and loves golf, tennis, coaching baseball and just about any other sport.
Stephanie Lankford joined DreamMaker in June 2022 as the Operations Coordinator. Stephanie supports executive and operational functions of the corporate team and serves as a liaison between corporate team and others. She also supports franchise coaches and works closely with the VP and Corporate Accountant to plan and execute reunion and training events.
Stephanie previously worked at Neighborly (formerly The Dwyer Group) for the past 20 years. She started in the mail center and worked her way to Human Resources where she served in several different roles learning HR functions, benefits and payroll. Stephanie also conducted new orientation and benefits administration.
Stephanie loves spending time with her family and puppies, decorating and crafting. You can find Stephanie at Hobby Lobby looking for her next craft, and hanging out with her husband Brad of 25 years, her two kids Chase and Allison and her spoiled fur-babies Cooper and Dallie Mae.