Continuing the Dream: The Story Behind Melody, Randy, and Mark’s Leadership

Meet Melody, Randy, and Mark
This past March, the DreamMaker Bath & Kitchen location in Greenville, SC, took on new leadership after an unexpected tragedy. For Melody, Randy, and Mark, becoming owners wasn’t just about stepping up; it was about honoring a legacy and continuing to build something amazing.

  • Melody is the organizational powerhouse of the group. She’s got a knack for picking the perfect paint colors and creating flawless spreadsheets. But beyond that, she’s all about family—her husband and three boys mean the world to her. Melody started as the office manager and has taken her love for remodeling to new heights as an owner.
  • Randy is known for his charismatic leadership, and his experience speaks for itself. He enjoys spending time with his wife and two daughters, and his drive is simple: to create a better life for his family. Before stepping into ownership, he excelled in sales, and now he’s channeling that same passion into shaping the future of the business.
  • Mark brings fun—and a serious dedication to his craft. He loves hiking, bowling, and snacks (who doesn’t?), but his real motivation is his two kids, Saige and Barrett. Mark worked as the Senior Remodeling Technician before becoming an owner and is also the team’s jokester, always making sure to have Fun in the Process!

Together, they’ve added “owner” to their titles while staying true to their original roles.  It’s a perfect balance of skills, heart, and excellence!

Honoring Michael Pittman’s Legacy
The road to ownership came with its challenges, especially after the unexpected and tragic loss of Michael Pittman, the former owner of the Greenville location. Michael wasn’t just a leader; he was a mentor who lived and breathed the DreamMaker way.

“Michael set us up for success,” the team shared. “He followed DreamMaker systems, and because of that, we had the tools we needed to move forward.” His influence is still felt in how they approach the business—always with integrity, excellence, and a commitment to the values he upheld.

Success: The DreamMaker Way
One of the biggest advantages of being part of the DreamMaker network is the incredible support system. “It’s like the bumpers were on at the bowling alley,” Randy said with a laugh. From Reunions to Workshops, and especially the Next Level Groups, the DreamMaker family has been there every step of the way.

“The Next Level Groups were instrumental in helping us turn the business back on,” they explained. And it’s not just about corporate support—the network of other franchisees has been just as impactful. There’s always someone ready to offer advice, share insights, or just lend a helping hand.

Embracing Innovation and Teamwork
New technology has also been a game-changer. Corporate is always looking for ways to elevate the way business is done, and the team is especially excited about JobTread, a platform that’s making their operations smoother and more efficient. “It’s a wonderful hub, and we’re looking forward to seeing this partnership grow,” they said.

Of course, none of this would work without their unique dynamic as a team. “We’re three spokes on a wheel,” they said. “We all work in unison toward the same goals.” And while they’re serious about delivering excellent results, they’re also serious about having fun. Mark, the team’s resident prankster, makes sure of that.

Looking Ahead
For Melody, Randy, and Mark, the future is bright. They’re not just continuing Michael’s legacy—they’re building one of their own, rooted in DreamMaker’s Code of Values™ and strengthened by the support of an amazing network. It’s not just a business; it’s a family.

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