Remodeling franchise honors Denise Borkowski, who serves customers in the Chicago area
Denise Borkowski, who spent 30 years as a Burbank public school teacher, has been named “Woman of the Year” by the DreamMaker Bath and Kitchen remodeling franchise.
Denise and her husband, Glen, own and operate a DreamMaker Bath & Kitchen franchise in Orland Park, which serves customers throughout suburban Chicago.
Denise is a giver – make no mistake. She has worked hands-on with Habitat for Humanity and is currently helping in remodeling the local women’s crisis shelter, where she has been a volunteer for 11 years. Oh, and she puts in 40-plus hours each week helping run the DreamMaker franchise.
“From the start, Denise felt it was important to be involved in the training and marketing aspects of the business,” says her husband, Glen. “From budgeting to event planning, she literally does it all, and co-workers describe her as the ‘glue’ that holds our franchise together.”
While many home remodeling companies – especially those serving upscale clients – have struggled in an increasingly competitive market, DreamMaker’s sales grew 23% in 2013, nearly seven times faster than the overall remodeling industry. DreamMaker, headquartered in Waco, Texas, has locally owned franchise locations nationwide that offer one-on-one attention in providing clients with the highest standard of quality for bath and kitchen remodeling, as well as other interior remodeling projects.
The company sets itself apart, thanks to its commitment to providing quality results and quality service, and to contributing to the quality of life of its customers and the communities it serves.
“What drew us to DreamMaker is its corporate philosophy, which emphasizes honesty and community service,” says Denise. “All franchise owners and staff operate within a ‘Code of Values.’ This means that we conduct our business completely above board. No bait and switch, no shortcuts. We help our customers decide what is best for them, and that includes determining if we are a good fit for them and they for us — it’s not just about seeing how quickly we can get someone to sign a contract. We set expectations and live up to them.”
According to her husband, these principles come naturally to Denise.
“She’s a daily source of inspiration, both our moral compass and a ball of energy. She stays on top of almost all aspects of the business and sets a positive example for both the staff and our trade partners to do their best,” he explains. “She’s very involved with the local community, and her dedication doesn’t stop at work. She wears many hats and wears them exceptionally well.”
According to DreamMaker President Doug Dwyer, the company’s ongoing success is based on putting people first — if you treat people with respect and integrity, profits will follow.
“Our Code of Values is central to the way we try to conduct ourselves in business, and our systems help keep it in place. It’s not just a mission statement — it’s is a living, breathing philosophy that we work to live up to every day.”
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